Terms of Service

Welcome to Gulminayofficial.pk. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. General

Gulminayofficial.pk reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. It is your responsibility to review this page periodically for any changes.

2. Products & Information

We make every effort to ensure that product descriptions, images, prices, colors, and other information displayed on our website are accurate.

However, actual product colors may slightly vary due to lighting, photography, and differences between device screens.

We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time.

3. Orders

When you place an order with Gulminayofficial.pk, you agree to provide accurate and complete information, including your name, phone number, shipping address, and other required details.

We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraudulent activity, incorrect information, or product availability issues.

4. Pricing & Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices and promotions may change at any time without prior notice.

We reserve the right to correct pricing errors and cancel orders affected by such errors.

5. Shipping & Delivery

We aim to process and deliver orders within the estimated delivery time provided at checkout or through our customer support channels.

Delivery times may vary due to courier delays, weather conditions, public holidays, incorrect customer information, or circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

6. Returns & Exchanges

Our return and exchange policy allows customers to request a return or replacement within 15 days of receiving their order, subject to our Return Policy.

For a replacement, the replacement is free.

For a refund, a 20% deduction will be applied to the order amount.

To request a return or exchange, customers must contact us through WhatsApp at:

+92 316 4451725

Please refer to our Return Policy for complete details and eligibility requirements.

7. Order Cancellation

Order cancellation requests should be made as soon as possible after placing an order.

Once an order has been processed or shipped, cancellation may no longer be possible.

8. Customer Responsibilities

Customers agree to provide accurate information when placing an order and to use our website only for lawful purposes.

Any attempt to provide false information, misuse promotions, commit fraud, or interfere with the operation of our website may result in order cancellation or restriction from future purchases.

9. Intellectual Property

All content available on Gulminayofficial.pk, including logos, product images, graphics, text, designs, and other materials, belongs to or is used by Gulminayofficial.pk with appropriate rights.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.

10. Limitation of Liability

Gulminayofficial.pk is not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical issues, strikes, or other unforeseen events.

11. Privacy

Your personal information is handled according to our Privacy Policy. By using our website and placing an order, you agree to the collection and use of information necessary to process and deliver your order.

12. Contact Us

If you have any questions regarding these Terms of Service, returns, exchanges, or your order, please contact us:

Brand: Gulminayofficial.pk
WhatsApp: +92 316 4451725
Return Address: Basement 355-A, Peoples Colony No. 1, Small D Ground, Faisalabad, Pakistan

By using Gulminayofficial.pk and placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service