Privacy Policy

At Gulminayofficial.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Full name
• Phone number
• Email address
• Delivery and billing address
• Order and purchase details
• Payment-related information
• Information you provide when contacting us through WhatsApp or other customer support channels

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders
• Arrange delivery of your purchases
• Contact you regarding your order
• Handle returns, exchanges, and refunds
• Provide customer support
• Improve our website, products, and services
• Send promotional offers or marketing communications where permitted
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

Gulminayofficial.pk does not intentionally store your complete payment card details on our website. Payment information may be collected and processed securely by the relevant payment provider according to its own privacy policy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember preferences, and provide relevant advertising.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, such as:

• Courier and delivery companies
• Payment service providers
• Website and technology service providers
• Marketing and analytics providers
• Government authorities or legal entities when required by law

Only information necessary for the relevant service or legal requirement will be shared where reasonably possible.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Marketing Communications

If you have provided your contact details or otherwise agreed to receive promotional communications, we may contact you about new products, offers, sales, or promotions.

You may request to stop receiving promotional communications at any time by contacting us.

8. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Brand: Gulminayofficial.pk
WhatsApp: +92 316 4451725
Return Address: Basement 355-A, Peoples Colony No. 1, Small D Ground, Faisalabad, Pakistan

By using Gulminayofficial.pk, you acknowledge that you have read and understood this Privacy Policy.